FitCore operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). FitCore is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.
We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
Contact details, including your name, address, billing address, shipping address, phone number, and email address.
Financial information, including credit card, debit card, and financial account numbers, payment card information, transaction details, form of payment, payment confirmation, and other payment details.
Account information, including your username, password, security questions, preferences, and settings.
Transaction information, including items you view, add to your cart, wishlist, purchase, return, exchange, or cancel, and past transactions.
Communications with us, including information you provide when contacting customer support.
Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
Usage information, including how and when you interact with or navigate the Services.
We may collect personal information from the following sources:
Directly from you when you create an account, visit or use the Services, or communicate with us.
Automatically through the Services, including through cookies and similar technologies.
From service providers that assist us in operating the Services.
From partners or other third parties.
We may use your personal information for the following purposes:
To process payments, fulfill orders, manage accounts, arrange shipping, process returns and exchanges, enable reviews, remember preferences, recommend products, and improve the Services.
To send marketing and promotional communications by email, text message, or mail, and to show advertisements on our Services or other websites based on your activity.
To authenticate accounts, provide secure transactions, detect and prevent fraud or illegal activity, and protect our users and Services.
To provide customer support, respond to inquiries, and maintain our business relationship.
To comply with legal obligations, respond to lawful requests, enforce our terms and policies, and protect our rights.
We may disclose your personal information:
To Shopify, vendors, and service providers that perform services on our behalf (payment processing, analytics, fulfillment, shipping, IT, and customer support).
To business and marketing partners for advertising and marketing services, in accordance with their privacy policies.
When you direct or consent to disclosure (e.g., shipping providers or social media integrations).
Within our corporate group or affiliates.
In connection with business transactions (e.g., mergers or bankruptcy).
To comply with legal obligations or protect rights and safety.
The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Information submitted may be shared with Shopify and third parties in other countries. Shopify may use enhanced features that rely on data from your interactions with our store and other merchants.
To learn more, visit:
https://privacy.shopify.com/en
The Services may include links to third-party websites. We are not responsible for their privacy practices or content. Information shared on third-party platforms may be publicly visible.
The Services are not intended for children. We do not knowingly collect personal information from children under the age of majority. If such data is provided, please contact us for deletion. We do not knowingly sell or share personal information of individuals under 16 years of age.
No security system is perfect, and we cannot guarantee absolute security. Retention periods depend on legal, contractual, and operational needs, including account maintenance, compliance, dispute resolution, and enforcement of policies.
Depending on your location, you may have rights including:
Right to access or know your personal information.
Right to delete personal information.
Right to correct inaccurate information.
Right to data portability.
Right to manage marketing communications (unsubscribe at any time).
You may also have the right to object to processing, restrict processing, or withdraw consent.
We may verify your identity before processing requests. We will not discriminate against you for exercising your rights.
If you have concerns about how we process your personal information, please contact us. You may also lodge a complaint with your local data protection authority.
For the EEA list: https://edpb.europa.eu/about-edpb/about-edpb/members_en
Your personal information may be transferred and processed outside your country. For EEA and UK transfers, we rely on approved safeguards such as Standard Contractual Clauses.
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last updated” date.
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
📧 support@tryfitcore.com
FitCore
71 Shelton Street, Londres WC2H 9JQ, Royaume uni
For the purposes of applicable data protection laws, FitCore is the data controller of your personal information.